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file backup

Alfred C
New Member

Recently my PC died and I have now installed a replacement. I use Norton antivirus with file backup. I reinstalled the Norton backup from an external hard drive to discover my many years of images were only saved as jpg, tiff or png but none of my raw files were saved!

Fortunately I had a saved copy on another external hard drive. Norton was of no help in understanding the problem and looking further into the file types saved with their backup, raw files are listed!

What software do members use to save their files to include raw files?

Topic starter Posted : 18/01/2022 10:13 am
Chris R
Active Member

It can be a very complicated subject backup and recovery - it paid my mortgage for twenty years. But to answer your question I use Livedrive to backup my data to their cloud storage. Livedrive allows me to select what directories I want to backup to the cloud, and file types I want to exclude. There are many other companies offering similar services; iDrive, Backblaze and Carbonite always come out well in reviews but I have never used them. There is nothing wrong with using cloud services but there is the golden 3-2-1 rule for backup. At least three copies of your data, stored on two different types of media and one offsite. The rule does alter with the introduction of new technology but the underlying guideline remains the same.

I also have Prime for TV and use it for shopping so they give me unlimited free photo storage, so I have another copy there. I also use rsync, available on Windows and Mac, to copy all my Lightroom directories and photos onto another disk. Because I run on a Mac I also benefit from Time Machine backups which includes all my raw images.

I have said all my working life it should be called Restore from backup as the restore of the data is the most important part, so everyone should frequently run a test to make sure they can restore their important files back to disk.  

Posted : 18/01/2022 11:16 am
Member Moderator

Hi Alfred,

That must be really frustrating for you. I assume that you had set the backup to cover all your drives, just in case your raw files were separate from the processed ones. I know many choose to have their raw files saved away from the finished images.

I did some research on this around a year ago and chose iDrive, which is cloud based. I have it set up to back everything up once a week and that includes all image files. Some use Backblaze and there are others but my choice was based on price, capacity and speed of recovery if needed.

For a physical backup, I have a Synology NAS drive that can be customised for capacity and works over wi-fi. I also use Lightroom to "make a second copy to..." another separate external hard drive to the main one I use for my raw file processing.

Finally, if you have Amazon Prime, that includes Amazon Photos and that, in turn, allows for unlimited image backup in the formats below.

I hope this helps.

Supported by Amazon Photos and Amazon Drive


Photo and Video Types

(This is not a definitive list)

  • Photos: JPEG, BMP, PNG, GIF, most TIFF, HEIF, HEVC, HEIC, and some RAW format files.
  • Videos: MP4, QuickTime, AVI, MTS, MPG, ASF, WMV, Flash, HEIF, HEVC, and OGG.

RAW File Types

(This is not a definitive list)

  • Nikon (NEF files)
  • Canon (CR2 Files)
  • ARW (Sony)
  • CRW (Canon RAW CIFF image)
  • ORF (Olympus) files
  • DNG files
Posted : 18/01/2022 11:17 am
Diddy Dodds
Member Moderator

I used to use Acronis True Image which can be set to make ‘incremental backups’ at scheduled intervals. It finds any new files or altered files and saves them as a separate file.

When I replaced my last PC, I realised that Acronis archives files in its own file format so they couldn’t be recovered without shelling out for another copy of Acronis. By this time I had got fed up with Acronis as it isn’t that easy to understand and I started again from scratch.

I now store all my image files on one external drive and back them up manually on another one. You do have to be well disciplined though and remember to back up any new files. I would be interested to know if anyone has found a simple solution that works for backing up their image files.

Posted : 18/01/2022 11:28 am
Member Moderator

Hi David,

There are lots of options from Chris and me above. I suppose it all depends on whether you wish to have the backup on a physical drive or in the cloud but as is mentioned, the best way is to have both.

There are now also many options to set a time for your backup to take place automatically, rather than having to remember to do it on a regular basis. That certainly makes life easier and they also only look for the changes each time, not carry out a whole new backup.

Posted : 18/01/2022 2:06 pm
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